• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs.
• Developing and maintaining relationships with key clients
• Identify emerging markets and market shifts surrounding area.
• Collaborate with the others Department to develop and implement strategic initiatives to drive membership growth and retention.
• Handling and resolving customer complaints regarding a product or service
• Maintain a strong knowledge of club policies, procedures, and industry trends to ensure compliance and provide guidance to staff and members.
• Foster a positive and inclusive club environment by promoting teamwork, member engagement, and a focus on health and wellness.
• Serving as the face of the organization to internal and external partners

Qualification:

• 2+ years’ experience in supervisory or management role
• Proven experience in Sales and Customer Service
• Knowledge, Skills, Abilities and Other Characteristics
• Strong Sales skill
• Confidence and commitment
• Results focused
• Excellent communication skills; energetic, enthusiastic, and inspirational.
• Analytical Thinking. Ability to resolve conflicts in a professional, tactful manner
• Excellent interpersonal skills and leadership skills
• Independent worker
• Be an enthusiastic learner.
• Detail oriented
• Excellent time management and organizational skills
• Proficiency with standard word processing, spreadsheet, and database software
• Excellent organizational skills
• Ability to effectively read and interpret documents such as business correspondence and e-mail instructions from the Senior leadership team.